Please allow up to 5 working days for your order to be processed and dispatched.

Once your order is dispatched you will receive your tracking number.

*Please note purchases made on weekends and bank holidays will be processed the following business day.

£3.99 for Standard Delivery - 2 to 4 business days.

£5.99 for Express Delivery - 1 to 3 business days.

*Please note shipping times do not include dispatch times.

At SheaLuna our products are carefully inspected before they are shipped.

Unfortunately we do not offer refunds or exchanges at this moment.

In the unfortunate event that your order arrives broken or faulty we will be happy to arrange a replacement for you free of charge.

Send an email to Info@shealuna.com (please include your order number and a photo of the damage/fault) within 48hrs of your order being delivered.

Yes, we are happy to announce we do ship internationally.

We charge a flat rate of £20 for ALL international orders.

Please note international orders may be subject to customs fees, which we do not cover and would fall under the customer's responsibility to pay.

Shipping times may vary from 10-15 business days, depending on your location.

*Please note shipping times do not include dispatch times.